Full Careers

I really need some advise from YA community?

i am in dire need of money right now .. i am tried/sick of working at fast food making 6.75 an hour / destroying my health, cleaning every hour while i am there... the language barrier between me and my co workers ... .. i dont mind the people i work with .. i actually like workign with them i am thinking about changing jobs ..... cause' the stress is getting to me .. i am choosing between BANK TELLER and CALL CENTER REPS .... what would you prefer ... i am leaning mroe to call center these days .. also . i am 19 and i already have my career all planned out .. i am not planning on working at the above for life .. just for the time being to help out my parents before i move to college . ... 97% of what i have been earning is going to my parents which is like around 350-400 dollars for every two weeks .... the other 3% is gas money

Public Comments

1. I don't know about over there, but bank tellers here are under a lot of pressure. If you don't make enough "sales" (as in selling credit cards or loans) then you are put on probabation and eventually lose your job. Call centre sounds like a pretty interesting kind of temporary job. At least when you leave work you LEAVE work..that grease and stench of fast food doesn't follow you..lol Best of luck with it...you sound like a switched on, decent kind of guy. Your parents are really lucky.
2. My inclination would be for the bank teller if you aren't in school and are therefore available full time, but the more I think about it, the less I'm sure. The pay is better at a bank, the hours are more stable, they give benefits, and if you wanted to move later but weren't ready to change jobs just yet you can sometimes transfer to another branch. Most of the people you work with are going to be quite a bit older than you, which might be meaningful to you or it might not. For some people it's really important to have coworkers close in age. As long as you aren't a "difficult" person who's going to challenge the rules all the time (or you are, but can suppress it for a good cause), you should be able to be at least satisfied. Depending on your personality, you might find a bank a little too sedate, but on the other hand you might get all your "people time" with the clients and that will work for you. Being banks, they have certain rules and procedures which must be adhered to 100% of the time, and as a teller you're only going to be confronted with the same maybe five transactions all day, every day. Anything more complex gets resolved at a higher level. On the other hand, a bank on your resume is worth more than a call centre unless your job at the call centre is somewhat specialized or technical and you anticipate staying in the field for a while. Bank experience screams trustworthy, dependable, can handle money, etc., while the same isn't necessarily assumed of call centre work, at least not in such a direct way. A call centre, meanwhile, has a ridiculous staff turnover rate because the work is so horrible. The pay isn't great. Inbound calls are much easier than outbound because at least the person on the phone *wants* to talk to you, but you take some undeserved abuse from people you can't talk back to. They aren't all like that, but the ones that are can destroy your afternoon. In this respect it's exactly like fast food, which I also did in high school. The pay for inbound is better than outbound because they're relying on your training or expertise to some extent rather than just the numbers game of volume of calls and expected purchases. In outbound centres they aren't expecting you to last longer than a couple of weeks so they ride you hard and then you quit. Inbound is more humane because they've invested more in you than a 30-minute orientation. Call centre jobs are staffed with similar demographics as fast food, so if you're struggling to relate to fast-food staff your odds are about the same with a call centre. The advantage is that you're usually on the phone and there isn't a lot of opportunity to talk to each other. My call centre was a support line for savings bonds and I actually have good memories of it. We worked in a really well-appointed cubile farm right downtown in a bright and professionally decorated office. We had internet connections on our computers and access to the printer, and nobody cared if you played video games or posted on message boards all day, as long as you did your job. I do remember my eardrums feeling fatigued at the end of the day, but the latest shift ended at 8:00pm and we had weekends off. So I guess it comes down to the calibre of the call centre, and which direction the calls are coming in. If it's between an outbound centre and the bank, go for the bank. But a nice inbound centre and a bank are about even for me and are decided more on which suits my personality.